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freebsd-ports/www/sit/files/pkg-message.in
Pav Lucistnik db2e023889 Support Incident Tracker (or SiT!) is a Free Software/Open Source (GPL)
web based application which uses PHP and MySQL for tracking technical support
calls/emails (also commonly known as a 'Help Desk' or 'Support Ticket System').
Manage contacts, sites, technical support contracts and support incidents in
one place. Send emails directly from SiT!, attach files and record every
communication in the incident log. SiT is aware of Service Level Agreements and
incidents are flagged if they stray outside of them.

WWW: http://sitracker.org

PR:		ports/151784
Submitted by:	<carsten@sitracker.org>
2010-11-23 09:32:02 +00:00

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*****************************************************************
Create a database for SiT
Login to mysql using:
#> mysql -u root -p
mysql> create database sit;
mysql> create user 'sit'@'localhost' identified by 'yourpassword'
mysql> grant all privileges on sit.* to 'sit'@'localhost'
*****************************************************************
You will also need to configure Apache. Consider adding the following
to your httpd.conf:
Alias /sit "%%WWWDIR%%"
<Directory "%%WWWDIR%%">
AllowOverride all
Allow from all
</Directory>
Then restart Apache: 'apachectl graceful'
Please visit 'http://<yourhost>/sit/' in a
web-browser and follow the configuration instructions.
go to http://sitracker/wiki for more help
*****************************************************************